Midwest Insurance Center, Inc.
944 U.S. 30, Schererville
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Tim Dekker is so kind and patient dealing with unchartered ground for so many of us seniors!He reassures you and guides you in all of it.I felt my " T's" get crossed and dotted the necessary " I's " and everything … More fell into place!He kept my finances and my medical needs in mind and came up with the best decisions!I am grateful to have him as a friend and a professional!Thank you Midwest Insurance!
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Tommy and his team have always taken great care of us. Tommy took the time to listen to our needs and fit us with the best policy for us. If we have ever had questions, Tommy has been prompt and made us a priority. We had a terrible experience … More with another company and had been the middle of a home crisis that seemed like we had no options at the time.Tommy was able to make the best of the situation and I’m thankful we were able to connect with him and his team for insurance. Top notch communication and advise is key, and you can expect both from this team.
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We've had a fantastic experience as clients of Midwest Insurance Center, Inc. We had home and car insurance brokered through Midwest. I am genuinely sad to be leaving the company's service area, as we have always received terrific … More customer service from Midwest for all of our needs and questions. If Tracy covers your account, you will be in wonderful hands. She goes above and beyond and makes the experience of buying insurance personal and obviously truly cares about her clients and protecting the things they hold dear. We had a true professional and friendly relationship with Midwest -- I'm finding this to be very hard to duplicate with other companies. Do yourself a favor and work with Midwest IC for your insurance needs. I wish we still could -- Tracy and the support of her coworkers are irreplaceable to us!
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Thanks TIm, you made the process of getting secondary insurance very easy and quick. You answered all of my questions. We even did quite a bit on the phone.
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Our home insurance fell through 3 days before we were closing. I called and got a better policy within a few hours and was able to close on time. Will look to them for more insurance. Thank you Tracy!
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My partner and I want to thank Tim for taking the time to discuss the Medicare process after moving from Florida to Indiana. It shouldn't be a confusing process but there are certain options that are regulated by states. We advised … More Tim upfront that we had already discussed our situation with two other local companies, Regardless, Tim gave us respectful and even more helpful information to consider that hadn't previously been offered. Tim suggested we keep our individual coverage options intact. We won't hesitate to seek further advisement during "open enrollment".
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The thing I love of working with Midwest insurance is that if i have a question Tim is always there to answer it.
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Service is great, good at listening. I highly recommend them
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Great communication and support! Melissa was very thorough in researching options for our family. She answered all our questions and ensured we had the best health insurance option available.I would highly recommend using Melissa and Midwest … More Insurance Center to anyone!
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Follow up from Melissa until the plan went through was helpful. Info on differences between adult children under 25 qualifying under work insurance but not marketplace was new information that helped. The agent gave us feedback on what … More hospital networks and differences in coverage went with different marketplace providers. Very pleased.
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Communication is key. Midwest has been great when it comes to communicating with us. Midwest Insurance came to us as a referral and I would definitely refer them to a friend. They are great!
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Tim Dekker is so easy to work with we are always on the same page. Easy to get an appointment. I would definitely recommend his services.
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We have used Midwest for our Insurance for many years and have always been taken care of. I think the staff is the main reason! Anyone can write an insurance policy, it is the communication with the agency to me that is key! Most … More recent have been Tommy Edwards/Kelsey and Katie DeSomer
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When it comes to navigating Medicare and supplemental health insurance there is no one better than Tim Dekker. He explains everything in easy to understand terms and shows you all your options so you get the best coverage at the best rate. … More
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You are always looking out for your customers. Every time you see a change you make sure we know about it and search for other options. I would highly recommend Midwest Insurance for all your insurance needs.
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We worked with Katie who helped us find a health insurance plan for our family. My husband is self-employed and she helped us to find a plan to fit all our health needs. Cannot say enough wonderful things about Katie. She was knowledgeable, … More easy to work with, and kept us in the loop with everything we needed to do. Wonderful experience.
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Tim was very helpful when we were insurance shopping. He gave us quotes from several companies and was able to answer all of our questions down to the smallest detail. We went with the one that was the most affordable and suited our needs. … More Great to do business with Midwest Insurance Center!
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Excellent service and 'talk to a person' right away type place. Personal. When I was rear ended, I was constantly updated on the current status of things. Quite honestly, didn't want to leave this company, but for the current … More times, I had to make difficult decisions, and although other companies may offer cheaper rates, I think that the extra cost to this company will prove its worth very quickly. Time will tell, but around where I lived, Erie was the name you only heard positive praise about. I'll miss having them, and once I'm in a more stable position, plan to someday come back. I will continue to point people their directions.
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Tim was extremely helpful and knowledgeable with helping us choose an insurance plan that was right for us. He made a confusing and scary situation much more tolerable.
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Mary-Promptly answered questions.Quick response for a quote. Polite. Good quote.Very pleasant experience.
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After growing unsatisfied with one of the big insurance companies,, Katie at Midwest found me the best priced auto and home insurance at a reputable company. Katie is easy to contact by phone, text, and email. She is always pleasant and … More responds quickly. I rest easy knowing that Midwest's reliably takes care of my insurance needs.PositiveResponsiveness, Professionalism, Value …More
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Katie has always gone above and beyond to answer our Insurance questions while making sure to give us the best possible rates. Because of her excellent customer service and knowledge. We plan on being customers for years to come.Ron C. … More
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You're responsive when I call.That makes me happyI've had a few trees fall down on my property and they had somebody out to assess quickly.Also had some vehicle incidents where they were very responsive and super helpful.
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Tim and his team did a great job at getting the right plan for the right price for me and my family. Would recommend and give them 100 if this survey would let me.
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We received great customer service, and better more thorough coverage at a cheaper rate. What more can you ask for? We are very satisfied with our over all experience.
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Katie was very helpful and did a great job for me .I have referred my son to her….and when it comes time for renewal I’m sure you will call her…. Thank you for your help Katie .PositiveResponsiveness, Quality, Professionalism, Value …More … More
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Agent was very thorough and helpful. He answered every question in a timely manner and made the whole process stress free.
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Tracy does a great job. Very responsive. I don’t really shop the pricing but assume it is competitive.
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Tracy is the sweetest! Goes above and beyond for services! Quick & Precise!!
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Midwest Ins. always finds the best deals for their customers and makes sure they get the right policy that is right for them.PositiveResponsiveness, Quality, Professionalism, Value …More
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We would highly recommend Midwest Insurance !
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Awesome customer service!!!
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Tim at Midwest Insurance was super responsive when I contacted them to find quality, less expensive car and home insurance. He did a thorough evaluation of our needs and recommended changes to better protect us. He also found a company … More that was less expensive with better coverage. We also love that this is local and if we ever need to talk to them for in person support vs. phone only; we have that option too. We definitely recommend them.
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Staff is friendly and knowledgeable and Tim makes it easy to communicate and remembers what you spoke about previously. He seems to stay one step ahead in the process so things get done easily and on time. Reasonable rates for an ample … More amount of coverage. I am completely satisfied with the service I received from Midwest Insurance!
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Working with Midwest Insurance Center and Tommy Edwards was a real pleasure. Very accommodating and professional throughout the whole process. Tommy was able to find the best policies to suit my need and tailor it accordingly. Wouldn't … More hesitate to recommend to anyone.
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I referred 3 people to Midwest Insurance, and so far 1 of them switched from their old insurance. Their prices are good and I like that the quote for the whole year and not 6 months. Tracy was very helpful with comparing policies. And made … More my decision to switch very easy.PositiveResponsiveness, Professionalism, Value …More
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My family recommended Midwest to me and especially Tim Dekker. I'm glad they did. I recently moved into Indiana and needed a new condo policy. He found me a great policy less than I was paying at my previous condo. I even switched … More my car insurance because he found a bundle that saved me even more. I would highly recommend Midwest and Tim Dekker to anyone needing insurance.
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We always shop around when it is time to renew our insurance on our cars, home, and RV. We were referred to Tim Dekker by a family member. Tim went over everything with us and explained in simple terms exactly what we were getting. He … More was so wonderful to work with. We will continue to get our insurance from Tim. He is a person that we feel we can trust with our needs.
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Midwest insurance is the best!! Tim Dekker goes above and beyond to make sure were happy with our services! Excellent rates and saved us so much money on many policies! Highly recommend!PositiveResponsiveness, Quality, Professionalism, … More Value …More
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As a first-time homeowner, I was very lost with the whole process. Working with Midwest Insurance provided me with information and home insurance that best fit me. Loved working with Mr. Dekker. He explained the process to me and his kindness … More was much appreciated.PositiveResponsiveness, Quality, Professionalism …More
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Tim Dekker has been a great help with my auto and renters insurance. I know I can rely on him for the best coverage for me at the best rates. I highly recommend Midwest Insurance Center.PositiveResponsiveness, Professionalism, Value …More … More
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Tim has been very helpful to us. We are so pleased with the service we get from Midwest Insurance Group! We plan on continuing this relationship for many years.
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Reliably competitive prices, and excellent customer service. I always received a response to any inquiry within a very short time frame. Tracy just takes all the insurance related needs off your plate.PositiveResponsiveness, Quality, … More Professionalism, Value …More
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Katie Norman was so helpful. She made the whole process of car insurance and home insurance very easy and quick and explained everything along the way.
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Katie was very friendly and easy to work with. She got me great rates on both my home and vehicles.
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We love the rates and the service. I recently recommended Erie insurance to my father and my sister in Elkhart County.PositiveProfessionalism, Value …More
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Tracy is a wonderful agent, addresses all questions and concerns. She goes above and beyond to assist with all needs!
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Every time I need something the response is immediate. I like that I deal with the same person (Tracy) all the time as well. She has helped my friends also and they have never complained.
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Katie answered questions clearly and was very helpful. Made switching my insurance very easy and fast.
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Went above and beyond to get my auto insurance set up! Thanks Katie for all your hard work!PositiveResponsiveness, Value …More
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Friendly service, quick responses and a fast turnaround on completing the process.
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Tim was very nice, personable, and someone I highly trusted to help me out in the best way possible. He genuinely cares and wants the best for his clients, and wasn't in it for himself. I really appreciate that in someone I give my … More business to. It is extremely reassuring knowing I made a good choice with him and Midwest Insurance as my provider.I highly recommend the company and especially Tim. I have had a wonderful experience, and I feel like a valued customer.
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I had a very positive experience when I contacted them to check their rates for both auto and homeowners insurance. I detest doing this but my husband really wanted to see if we could improve our costs for these insurances. I called and … More was transferred to Melissa and she was very sharp and easy to communicate with. She was also very responsive.... whenever I had a follow up question, she was quick to get back to me if she didn't have the answer immediately. She also took the time to explain things to me from both policies as I compared them to my previous insurance carrier and she was patient.... which I appreciated! After we got the insurance going with her carrier, my husband wanted to have her price out our 1972 VW Super Beetle.... Once again she got back to me very quickly and found us an excellent rate. I trust if we ever need her assistance with a claim, she will do an excellent job with that as well!
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Tracy S. has been my agent and the agent for my whole family for decades. I have never had to think about or worry about my insurance. She handles everything for me and is so on top of it. She knows exactly what I need in a policy and just … More makes it happen. I have all of my insurance through her- home and auto. If I ever need to add, she’s my first call. She knows so much about me and my family and reaches out just to make sure we are doing well! I HIGHLY recommend her and this agency.
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We absolutely loved Jessica! She was so understanding and gave us every option! She had our best interest in mind. The rates we got for the amount of coverage were very reasonable. Thanks Midwest!
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Tommy did a great job working with us to help get us exactly what we needed.Thank you Mr. Edwards. We appreciate your time and efforts to getting us the best products at the best prices.
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We are very pleased with the Midwest Insurance Center. Our agent Ed Norcutt helped us with our business annual audit dispute. He always gives us the personal service. The office workers are also very helpful.Thank You,DCK Construction, … More Inc.
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Worked with Richard Eriks on our commercial property insurance, what a pro.He asked a few questions and with his help, we paid less than expected, since we didn't really know what exactly we needed. Highly recommended place for any … More kind of insurance.Thank you.
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Very nice AND helpful people, have saved me thousands of dollars throughout the years without compromising quality of coverage. I recommend them to everyone I know. Thank you so much Tim D.!
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Katie was able to quote, underwrite, and issue our insurance in less than a week. Saved me $1,200.00. Best money ever spent
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Tracy not only answered all my questions, but she was always so quick to respond to my emails....and i emailed her a lot! She really put the work in to earn me as a customer. Not to mention she saved me lots of money!
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Great personal and friendly service. Addressed all our needs and and answered all questions promptly and thoroughly during the quoting phase and service continues to be excellent after becoming a client.
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Always extremely polite and helpful! Always here for me when I have any questions & resolves all of them in an efficient manor! Excellent service that I recommend everyone to use.
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Melissa at Midwest was efficient, friendly, and offered the most competitive rates we had seen. Great experience.
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I love that whenever I call Midwest Insurance with questions, my questions are answered immediately and if not they find out and call me right back!
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The whole process was very simple. That was very important because there are a lot of things for a person buying a home to keep track of.
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Super easy to work with and very friendly staff. Glad to be a long-term customer.
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Great Customer service! responds quickly and always finds the best options for what my needs are
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Tim was excellent! Would recommend him to anyone!
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Tracy has always been very prompt, up-front, and helpful whenever I have questions or concerns about my policies. If there is a better policy suited for my needs, she informs me and I know I'm always getting the best choice that is … More tailored to me. She makes signing up and maintaining my insurance quick and painless.
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It has been several months and thus far rates are great, customer service has been excellent and response time to inquiries/issues has been phenomenal. I would highly recommend Midwest. We have auto, home and business coverages through … More one of Midwest's providers. Tim Dekker has been our agent point of contact for all of our insurance needs and we couldn't be more pleased.Pete and Diana BoneCedar Lake, Indiana
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Tim does all the work. He is truly a numbers man. After our visit with Tim, we were able to make the best choice of coverage for my wife and I. He brings a good sense humor and degree of humility to a decision that could have been so stressful. … More We are completely satisfied with Tim representing us and Will continue to use Tim and his team @ Midwest Insurance Center.
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Tracy was very professional in assisting us and making it easy for us to work with her. Our questions were all answered with specific examples and costs. We always felt like she was looking out for our best interests while still providing … More us the necessary coverage that we needed for all three of our policies. Her follow up and follow through was prefect. She is a real asset to your company.
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Tim Dekker does an amazing job for us whenever we have insurance questions. He spends countless hours, I'm sure, finding the best insurance for our family and follows up as often as needed. We have never had an insurance agent this … More dedicated to our family and our needs.
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Came to Midwest Insurance and Tim Dekker by way of the Dave Ramsey website.. we were former customers of State Farm. Tim helped us get a more comprehensive policy for less cost. He/they are always courteous and professional. Would highly … More recommend them.
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The staff at Midwest has always been helpful but the last year has been outstanding as I entered retirement and needed advice and help with Medicare and supplemental insurance. We have had house, car and boat insurance with them for years. … More We have always had great confidence in everyone we have had contact with at Midwest.
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Expect zero risk if you're considering using Midwest. Tracy always has her clients best interest in mind. Have 100% trust in the company. Wish more insurance agencies were as good as them.
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Tim was very thorough and great to work with, and as a result, he was able to save us over $800 compared to my prior home and auto insurance company.
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Everything was done in a very timely manner and everyone was very helpful and nice. Tommy helped us get insurance for our new small business; he went the extra mile to make sure we had the coverage we needed.
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You have always worked to find my best deal and answer my many, many questions. They are quick to respond and Katie Norman has been a big help through all of my policy chances over the years.
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I like how I filled out a survey last year and I was contacted about my answers by Melissa, our wonderful agent. It shows that I didn’t waste my time, they actually read the surveys and comments and that my customer experience is important … More to their company.
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Midwest insurance has always been easy to work with, attentive to our needs, and successful at finding the company that best fits our family at the best price! It takes the all the stress out of insurance shopping!
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Tim goes above and beyond in making sure every year I have the best rate for car insurance. He replies quickly to calls and emails and the staff is courteous and kind.
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Tim is always so great and super helpful. He always makes certain that my interests and needs are put first. I never have to worry about anything! Thanks Tim!
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Tim has been nothing short of fantastic. I really put a lot on his plate, and he was super informative and timely and understanding!
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We have been longtime clients of Midwest Insurance and have never had a bad experience. Tim and the staff have always been willing to answer our questions.
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Tim was very helpful and informed about the health insurance available to me. The office had a friendly atmosphere which helped put me at ease. Thank you for your help.
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Tim Dekker was very helpful! Switching to Midwest Insurance saved our HOA $1,000.00.Thanks!
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We really appreciate their outstanding customer service, especially the personal element from Tommy when he takes time to call us and offer advice or answer any of our questions.
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Tim and the Midwest Team are fantastic!Navigating the insurance waters can be treacherous. Midwest makes it a breeze.I can't recommend Midwest enough!
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Tim is very professional, responsive, and knowledgeable; it’s a pleasure working with him and his team!
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Tommy Edwards is great, he is a trusted agent who we have recommended to friends.
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Lori, and everyone else I’ve interacted with at Midwest has been great. Every time.
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quick response and always helpful. I love when its time to renew and they reach out with options that may save our family $$$.
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Melissa was very helpful and did everything I needed quickly and efficiently.
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They are very efficient and friendly to deal with. Would give them and 10 and always reccomend them to my friendsL
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Melissa is always efficient and helpful keeping our best interest in mind.
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We love that we are now paying less for our insurance, as well as working with people we trust!
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Made the transition from being under my parents insurance to having my own smooth and efficient.
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The Midwest team provides quality insight for each inquiry or challenge
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I appreciate your lower prices and the great help I always receive!
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Just a simple process. Nice agent. Great Rates! Sebastian Nowak
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Very personalized service by Tim and your staff.
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Nice communication and the process is easy and straight forward.
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Just a simple process. Nice agent. Great Rates!
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Responsive, helpful team.
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We've been using Midwest Insurance for several years and highly recommend our rep, Tommy Edwards. Through the years, he's always looked out for our needs first. Tommy goes above and beyond to meet tight timelines as well as … More researching the details for the appropriate coverage. While also experiencing an insurance claim, Midwest Insurance helped us every step of the way. We've recommended Midwest Insurance to several other small business owners who've also been satisfied with their level of service.
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Our experience using Midwest for homeowners insurance for our Chicago condo has been very smooth. We signed with them because, after much research, they offered the best rates. I’ve been consistently impressed with how easy our rep Tracy … More Samelak has made everything. We’ve since insured my wedding jewelry with them too. We haven’t made any claims yet, but I imagine they would act quickly and professionally when called to action.
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Tracy at Midwest is the best! She always responds promptly. I feel like she always has me and my family's best interest in mind. She's personable and really makes the insurance process so easy. Midwest has been a great fit … More for us!
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Always friendly and working to find the best insurance for the best price. Making a claim was a breeze and I really love that they do periodic checks on you, any lifestyle changes and inform you of quality companies and lower rates when … More they find them. I recommend Tommy at Midwest Insurance to everyone I know!
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The condo insurance quote provided by Tracy Samelak was extremely competitive. She provided a quote quickly, taking the time to explain different levels of coverage and suggesting what we would need. We made adjustments to our coverage … More before purchasing insurance and Tracy promptly updated the quote. She quickly provided proof of insurance to our mortgage broker so our whole closing process went smoothly. We would definitely recommend Tracy and Midwest Insurance Center to friends.
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Tim Dekker is always helpful and I appreciate him helping my wife and myself out in shopping around for the best deal on car and homeowners insurance. If our rates go up Tim will shop around to save us money and get us the best deal with … More the best coverage.If Tim is busy he will find someone who can help us out and I appreciate that. Answers to my questions are answered promptly and if an answer is not found that second I will receive a phone call with the answer in a timely manner. I truly appreciate Tim Dekker and the employees at Midwest Insurance and I always refer them to friends and family.
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Tracy is great to work with. She always replies quickly to questions or requests. And she checks in regularly with me to make sure my coverage still matches my needs and at the best rates.
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We have been with Midwest Insurance Center for over 20 years. Tim and the staff at Midwest are always very professional, courteous and helpful. In the age of technology it is always a relief whenever you call and a human voice answers … More the phone. My family and I wholeheartedly recommend Midwest Insurance Center.
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Tim is great! He puts up with our 100 questions and if he can't get to something he will make sure our needs are met by someone else in the office. He is always looking out for our best interest.
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I appreciated your team looking out for my best interest. When my insurance took a rate increase, Tim and his team went looking for a better option for me without me having to prompt them. I was able to save over $500.
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Katie Norman is the best agent!!! Katie provided a great experience and took time to explain or go over questions I had. I don't plan on purchasing insurance in the future thru anyone else. Katie has got a customer for life!!!
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Tracy was wonderful at communicating with us and very accommodating. She was able to complete the entire process via email which worked perfectly with our busy lives.
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Always looking to find ways to save me money without cutting services. I have been with Tim and his team for over 20 years and have never been disappointed with their services. I have done my own comparisons but have not found anyone better. … More
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1. Tracy treats us like family, going above & beyond the norm. Very easy to work with.2. Knowledge of market, product & our needs3. Always get prompt, accurate & understandable responses.
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love every service we have through Midwest. Having a one stop shop to check across multiple carriers to know your getting the best price vs just walking into a "one carrier insurance place" saves us a bundle!!
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Very helpful staff. Being that i work long hours, i appreciated the flexibility so that i could meet with tim. He answered my many questions and is always prompt when responding to emails and calls.
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Promptness to answer emails or returning calls. Explaining rate changes and comparing benefits. Overall, communication is key for us and you guys are great at it! Keep it up and keep adapting to better ways to do so!
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Tommy does a great job with our accounts. Their staff is always friendly and helpful whenever I call into the office.
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Tommy is always fantastic to work with! He always goes above and beyond to find us the best prices and find what fits and works for us!
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We've been with Midwest Insurance for many years, and have always found them very attentive to our needs, and always very professional and pleasant to work with!
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I love that Midwest Insurance reviews my policies annually, to find opportunities for additional savings and/or additional coverage from a a wide range of the highest quality Insurance providers.
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Tommy always goes above and beyond to get us the best possible insurance at the best possible rates. The whole staff is knowledgeable and friendly.
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The agent, Tommy Edwards, was great! Very knowledgeable, friendly and saved us a lot of money.
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Thanks for the consistent service and proactively reviewing our premiums that will offer good value.
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I love that you do the work finding the best policy and rate. It’s a step that I don’t have to worry about.
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Honest & Caring Company that you can trust. Grateful for the peace of mind. Thank You
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Great friendly people. Super helpful. I would send all my friends here.
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Tommy Edwards is the best! Best rates, best service, best agent!
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Friendly staff and competitive rates
